INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
It depends on where you are purchasing the product from. In most cases, the product image shown is intended to represent what you will receive, but there can be slight variations due to factors like:
- Product packaging: Sometimes, the packaging may change but the product inside remains the same.
- Color or size differences: Lighting and photo quality can sometimes make colors look slightly different from the actual product.
- Product updates or versions: Some sellers may update their products with new versions, features, or improvements without changing the main appearance.
Where can I view my sales receipt?
- Log in to your account on the website
- Go to the "Order History"
How can I return an item?
Check the return Policy:
Before starting the return process, review the return policy on the website. Look for the window of time you have to return the item (e.g., 30 days) and any conditions (such as item condition, original packaging, etc.).
Where can I ship my order?
The label will indicate which shipping carrier you should use (e.g., USPS, UPS, FedEx), and you can drop the package off at the nearest location for that carrier.
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